This site has limited support for your browser. We recommend switching to Edge, Chrome, Safari, or Firefox.

Trusted by Culinary Mavericks⚡Deals Auto Applied

Frequently Ask Questions

Chef Sac is a premium culinary brand creating chef knife bags and gear designed by chefs, for chefs. Our products are built for durability, function, and everyday kitchen life.
No, Chef Sac is online-based. Shop all products at www.chefsac.com.

Our Chef Sac products are designed with care in North America and manufactured in China.

Our knife bags do not come with knives. We only sell the bags as described, which is clearly noted in the product listing.
All our bags come with our logo. The logos are a permanent design as part of our branding.

Our bagdoes not have a dedicated lock, but you can use a small luggage lock through the existing “D” and “O” rings on the zippers. It may be a tight fit but works for securing your bag.
Some bags are vegan-friendly. Check each product page for material details.

No, Chef Sac does not offer embroidery or personalization services. You can take your bag to a local embroidery shop for customization.
No, all items are shipped in their original packaging.

Yes, iron-on patches can generally be applied to our bags, as they’re made from textile materials that allow patches to adhere properly. That said, results can vary slightly depending on the specific bag and material finish.
No. Knife edge guards are sold in pre-packaged sets with multiple sizes and cannot be purchased individually.

Yes, we accept online payments. All payment processing and vital customer information is quick, easy, and secure.
Learn more about our store's safe checkout experience (powered by Shopify) here.
We accept payments from major credit card companies like Visa, Mastercard, and American Express.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.

Yes! We provide free shipping within the continental United States and Canada.
Most orders arrive within 3-7 business days, depending on your location. Please note that delivery times may vary due to product availability and high order volumes.
Orders are fulfilled from multiple fulfillment centers depending on stock and destination.

At this time, we do not offer international shipping due to logistical constraints. However, we are actively working on expanding our shipping options. Stay tuned!
All customs, VAT, duty, and tax fees are the responsibility of the buyer.

Hand wash withcold waterand mild soap. Avoid hot water, harsh detergents, or dry cleaning.
It is better to air dry the bag naturally by hanging it upside down with the pockets unzipped preferably outside in the sun to de-odorize. Make sure that it is completely dry to avoid mold growth.

Waxed canvas naturally develops a rugged, worn look. Light marks are normal and part of the material’s character.

Once your order has been shipped, it cannot be canceled. Please review your order carefully before completing checkout to ensure all details are correct.
You may return new, unopened items within 30 days of delivery. Opened, used, or non-re-sellable items, or items returned after30 days, are subject to a 20% restocking fee.

Yes! Chef Sac® stands behind the quality and craftsmanship of our chef knife bags. We offer a 12-month warranty from the date of purchase (original sales receipt required).
This warranty covers defects in materials and workmanship for the original owner. If your product fails due to a manufacturing defect, we will replace it with the same or a similar item at our discretion.
For more details, visit: Warranty

Yes! Sign up for our mailing list or visit our website for current promotions and special offers.

Yes. Please contact us via the contact form for bulk inquiries.

At this time, we are not accepting new online resellers or partners.